Shilpa Nadkarni — Technical Content Writer & Former Software Engineer
Hi, I am a technical content writer with 7+ years of experience creating developer-focused content across programming languages, cloud technologies, DevOps, backend systems, AI, databases, and software architecture.
I am also a former software engineer with hands-on development experience, specializing in translating complex technical concepts into clear, engaging, and educational content for developers and engineering teams.
Currently, I am a freelancer interested in technical writing. Please have a look at my detailed portfolio.
Core Skills
- Technical Documentation
- API Documentation
- User Guides & Manuals
- Knowledge Base Management
- Release Notes
- SOP & Process Documentation
- Tutorials
Tools & Technologies
- Confluence
- Jira
- Markdown
- Git/GitHub
- Swagger/OpenAPI
- MS Office Suite
- Google Workspace
- WordPress
- Adobe Acrobat
Professional Experience
- Information Architecture
- Content Strategy
- Developer Documentation
- Agile/Scrum Collaboration
- Editing & Proofreading
- Documentation Standards
- How-To articles
- XML/HTML/CSS
- SharePoint
- Notion
- SEMrush
- Snagit
- Visio
- Programming Languages (C/C++/Java/Perl/Python, Web Technologies, Scripting)
- AI tools
I. Technical Content Writer
testRigor Inc. — Remote
Mar 2025 – Jun 2026
Key Responsibilities
- Created and maintained end-user documentation, API references, installation guides, and troubleshooting manuals for enterprise software products.
- Collaborated with developers, QA engineers, and product managers to gather technical information and ensure documentation accuracy.
- Developed release notes and change logs for multiple product releases.
- Improved documentation structure and navigation, enhancing user accessibility and reducing support tickets.
- Managed documentation lifecycle within Agile sprint cycles.
Achievements
- Built centralized knowledge base (Engineering & QA) serving 10,000+ users.
- Standardized documentation templates across multiple teams.
III. Technical Writer/ Project Coordinator (Freelance)
Learning Curve Technologies
May 2023 – August 2024
- Drafted technical documents, such as user manuals, PowerPoint presentations, and training materials, to ensure the accuracy of content.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Reviewed technical documents and presentations to ensure the technical and SEO guidelines are followed.
Certifications
- AI-Driven Test Automation Engineer Certification from testRigor (Issued Mar’2025)
- Mastering testRigor from Bondar Academy (Issued Apr’2025)
II. Technical Writer
Onward Assist — Remote
Mar 2022 – Mar 2025
Key Responsibilities
- Authored technical content including FAQs, training documents, user manuals, and online help systems for company product.
- Worked closely with SMEs to convert complex technical concepts into user-friendly documentation.
- Maintained document version control using Git.
Achievements
- Delivered documentation for 20+ product releases with zero critical documentation defects.
- Improved content consistency by implementing style guides and editorial standards.
IV. Technical Writer (Freelance)
Various Tutorial WebsitesJan 2018 – May 2022
- Started my transition from a Software developer to a technical writer as a freelancer.
Worked with various clients like ***SoftwareTestingHelp.com*** , ToolsQA.com, and
***TutorialsPoint.com*** for writing technical and programming tutorials.
Thank you for taking time to visit my portfolio!! 🙏🏼